How to Avoid Scams When Shopping Online In Pakistan

How to Avoid Scams When Shopping Online In Pakistan

A Comprehensive Guide for Afraz Customers to avoid scams when shopping online

Online shopping has revolutionized the way we shop, offering convenience and access to a wide range of products at our fingertips. However, with the rise of online shopping, the risk of encountering scams has also increased. At, we prioritize your safety and satisfaction. In this guide, we will provide essential tips on how to avoid scams when shopping online, ensuring a secure and enjoyable shopping experience.


1. Shop from Reputable Websites

When shopping online, always choose reputable and well-known websites. Trusted sites like Afraz have secure payment gateways and a commitment to customer service.

  • Look for Secure URLs: Ensure the website URL starts with "https://" which indicates a secure connection.
  • Check for Trust Seals: Look for trust seals like SSL certificates that indicate the site is secure.

2. Read Customer Reviews

Customer reviews can provide valuable insights into the reliability of an online store. Before making a purchase, take the time to read reviews from other shoppers.

  • Verify Authenticity: Look for verified reviews to ensure they are genuine.
  • Beware of Red Flags: Multiple negative reviews or complaints about non-delivery of products can be a warning sign.

3. Secure Your Personal Information

Protecting your personal and financial information is crucial when shopping online. Only provide necessary information and ensure the website has strong privacy policies.

  • Avoid Public Wi-Fi: Do not make purchases over public Wi-Fi networks to prevent data breaches.
  • Use Strong Passwords: Create strong, unique passwords for your online shopping accounts.

4. Be Wary of Too-Good-To-Be-True Deals

If a deal seems too good to be true, it probably is. Scammers often lure customers with unbelievably low prices to steal their information or money.

  • Compare Prices: Compare the deal with other reputable sites to check its validity.
  • Check for Hidden Costs: Be cautious of additional costs that might be hidden until checkout.

5. Verify Seller Information

When shopping on marketplaces or lesser-known sites, take the time to verify the seller’s information. Look for contact details, business addresses, and other signs of a legitimate seller.

  • Check Seller Ratings: Higher ratings often indicate more reliable sellers.
  • Contact the Seller: Legitimate sellers will have no problem providing additional information if requested.

6. Call the Seller

To further ensure the legitimacy of the seller, give them a call. Speaking directly with the seller can provide additional assurance that the product is real.

  • Request Photos or a Video Call: Ask the seller to show you photos or make a video call to display the product. Real sellers should be willing to accommodate such requests.
  • Assess Responsiveness: A genuine seller will be responsive and willing to provide the information you need to feel confident about your purchase.

7. Use Secure Payment Methods

Always use secure and traceable payment methods when shopping online. Avoid wire transfers or sending money directly to the seller.

  • Credit Cards and PayPal: These payment methods offer buyer protection and are more secure than debit cards or wire transfers.
  • Avoid Direct Bank Transfers: These are harder to trace and recover in case of fraud.

8. Monitor Your Bank Statements

Regularly check your bank statements and look for any unauthorized transactions. Early detection can help you take quick action against potential fraud.

  • Set Up Alerts: Many banks offer transaction alerts via SMS or email.
  • Report Suspicious Activity: Contact your bank immediately if you notice any unauthorized charges.

9. Educate Yourself About Common Scams

Stay informed about common online shopping scams and how they operate. Awareness is the first step towards prevention.

  • Phishing Scams: Be cautious of emails or messages that ask for your personal information.
  • Fake Websites: Look out for websites that mimic popular online stores but are designed to steal your information.

9. How to report scammers ?

  • First, report the scam number to your service provider (Jazz, Zong, Telenor, Ufone & PTCL) for blocking of suspected number.
  • If no response is received from service provider, you can also report the number to PTA for blocking by dialing 0800-55055 or visit
  • PTA will block such number and mobile device IMEI. Repeat offences from the same person (using a different number) will result in blacklisting of such CNICs for issuance of new SIMs/connection
  • If a financial/banking fraud has occurred, contact State Bank of Pakistan:
  • For further investigation, contact FIA helpline: 051 9106384


At, your safety is our priority. By following these tips, you can shop online with confidence and avoid falling victim to scams that are widely spread not just in Pakistan but all over the world. Always be vigilant and prioritize your security when shopping online. For a safe and secure shopping experience, visit, where we ensure the highest standards of customer protection.

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